Frequently Asked Questions

What is scrapbooking?

Scrapbooking is a method for preserving personal and family history in the form of a scrapbook. Typical memorabilia include photographs, printed media, and artwork. Scrapbooks are often decorated and frequently contain extensive journaling. Scrapbooking is a widely practiced pastime in the United States.

What is journaling?

Journaling is a way of storytelling. Imagine sitting next to someone looking through your album. What would you tell them about the pictures or the event on these pages? Let’s write that down so you don’t have to tell the story every time. Journaling can be a description of the photo(s), a story about the photo(s), describe your feelings in relation to the photo(s), or all of the above. I encourage handwritten journaling done by you but I will do computerized journaling for you if desired (you provide the story and I will put it in the album for you).

I don’t like my handwriting, nor do I know what to journal. Can you do it for me?

Yes, to some degree. Journaling is a personal recollection of the events or people in your photos which can get lost if not recorded. Each photo/event should be documented with at least Who-names of those in the photo . . . What-is the picture of, if it’s not self-explanatory. . . Where-location/place the photo was taken . . .When-month, day, year and/or other important information you can include. You can either hand-write the information (if you don’t want your handwriting to be used I can type it into a word program and print it out onto cardstock), or you can email the information to me, again, I will print it out onto cardstock and design it into the layout.

I want to journal AFTER I receive the page/layout back, is that possible?

Yes, just let me know which pages will need space for journaling, as well as an approximate size of space/cardstock you’ll need and I will design around it, and provide you with an archival pen so your handwritten journaling will not harm your photos.

What type of products/materials will you be using?

I use materials such as cardstock, patterned paper, eyelets, brads, stickers, fibers, etc. from top manufacturers producing materials that are acid/free and safe to use with photos. I will also use any memorabilia; such as newspapers, cards, postcards, napkins, announcements, etc. . . paper items that are not acid/free can be placed inside a memorabilia pocket.

What does archival-safe, photo-safe, acid, and lignin free mean?

CSL-Designs is committed to preserving today’s memories for tomorrow’s generation and uses all archival and photo safe materials when creating memory albums.
Archival safe and photo safe means the items are free from chemicals that speed the deterioration process. This means that all items are free from acid, lignin, and PVC. Materials like newspaper clippings, ticket stubs, greeting cards and other wood-based products are not safe to be near your photos or even in the same page protector. Non-archival materials emit a chemical compound that will speed up the deterioration process. Non-archival materials can still be used but an additional de-acidification process will need to be used.
So what does all that mean? Acid free paper has a pH of 7.0 meaning that it is a neutral. Any type of paper can be acid free it simply needs to be treated properly during the manufacturing process so there is no acid in the pulp. “During production, acid-free paper may be treated with a mild base to neutralize the natural acids occurring in wood pulp, and it may also be buffered to prevent the formation of additional acids” source: Wikipedia
Many non-archival papers have high lignin content (such as newspapers) causing the paper to deteriorate and become yellow over time. Lignin causes acid to re-form in the paper over time. Any type of paper can be lignin free it simply needs to be treated properly in the manufacturing process so the lignin is removed. “Lignin or lignen is a complex chemical compound most commonly derived from wood and an integral part of the cell walls of plants” source: Wikipedia
PVC is used in plastics such as the clear protector in photo albums. PVC releases chloride over time which speeds the deterioration of photographs. When creating archival scrapbooks everything must be PVC free. “Polyvinyl chloride is used in a variety of applications. As a hard plastic, it is used as vinyl siding, magnetic stripe cards, window profiles, gramophone records (which is the source of the term vinyl records), pipe, plumbing, and conduit fixtures. The material is often used in Plastic Pressure Pipe Systems for pipelines in the water and sewer industries because of its inexpensive nature and flexibility. It can be made softer and more flexible by the addition of plasticizers. In this form, it is used in clothing and upholstery. It is also commonly used in figurines”. Source: Wikipedia

I have acidic items I want to include in my scrapbook, now what?

Many mementos such as newspaper articles, handwritten notes, and other paper goods were not created with acid free materials. The best option is to make a copy of the item onto archival safe paper but if the original is desired there are a couple options, de-acidification spray to neutralize the acid and/or laminating or a flip flap protector of its own.

Why a custom scrapbook and not a photo album?

A custom scrapbook displays your treasured stories, photos, and memorabilia together beautifully and protects them over time. All items are of archival quality, preserving them for many years to come, unlike many standard photo albums. With a custom scrapbook your stories are right there with the photos so no one will ever wonder ‘where is that?’ ‘when was that?’ or ‘who is that?’.
You invested in a wonderful digital camera to capture the memories of your family, now don’t let them fade away on your computer. Invest in your family’s memories by showcasing these photos in a custom scrapbook album.

What is harmful about my magnetic photo album?

The adhesive in magnetic albums contains acid which is known to speed up the deterioration of precious photos and memorabilia. In addition the papers and plastics used may contain other harmful items such as lignin and PVC.

What is considered a page?

A PAGE is one side of whatever sized paper you’ve chosen to have your photos designed on.

What is considered a layout?

A LAYOUT is two facing pages which creates the flow of events and photos in your album and allows for more photos to be grouped for a specific event. I recommend working in layouts when possible, if you don’t have enough photos for a 2-page layout one of the facing pages can be used to document an event, memory, etc… that you don’t have photos for, with a written story of the event/memory. An album also has a beginning page and an ending page.

Why use a professional scrapbook designer?

I know what your thinking…”I can do this myself. Why pay someone else to do this for me?”. You have seen other scrapbooks and thought, “This will be easy”. You may have even gone and purchased the supplies to create that album you have been dreaming of. Then you get home and the creative process starts to bog you down and you get overwhelmed. This is where I come in. I will create an album designed just for your specific needs. I will work with you in creating the album of your dreams. Let me scrapbook your memories while saving you the energy and time! Whether you need an entire album designed, or just a few pages to help you get started . . . I am a highly experienced scrapper for hire my service is here to help you. See what a professional scrapbooker can do for you! Because your photos are special to you and your family; my Custom Scrapbook Design Services will get your photos and memories into Custom Designed Albums that you will be proud to display and share with friends and family.

What makes it a custom designed album?

Your pages will be designed unique to your photos, memorabilia, family quotes, favorites, words and/or your ideas. To customize your pages even further I can leave areas for you to journal in your own handwriting or I can incorporate what you have written about photos and your ideas into each page.
Photos will be cropped/trimmed as needed to enhance the subject in the photo or to eliminate any excess background that distracts from the photo, to fit into the design of the layout of the style you’ve chosen or the custom scrapbook layout I feel best displays your photos. I do not accept any pornographic photos/materials .

What is the difference between a custom scrapbook and pre-made scrapbook?

Custom scrapbooks and pre-made scrapbooks are both custom made but pre-made scrapbooks are done without your photos, memorabilia, and journaling. With a pre-made album you simply add your photos, memorabilia, and journaling when you receive the album. With a custom scrapbook the photos, memorabilia, and journaling are all put in the album for you and the pages are created around your photos.

Why should I purchase a custom scrapbook?

Your photos are currently disorganized and you want to have something to show for them. You love the look of a scrapbook but don’t’ have any time to create one. You want to make sure they will be stored in an archival safe way.

Who needs a custom scrapbooker?

If you are feeling like one of the following:
“I don’t have time to create a scrapbook but I really want to preserve my memories”
“I don’t know how to create a scrapbook but I really want to share my photos”
“I tried scrapbooking and it’s not for me”
“I have so many photos I don’t even know where to start”
“I have so much stuff but don’t know what to use most of it for”
“I need a personalized gift for someone”
“I am a scrapbooker but can’t keep up with all my photos”
“I am a scrapbooker but have a very important event I need scrapbooked”
Then you are in need of a personal scrapbooker. Many people lack the time, desire, and/or skill to do it themselves; there is nothing wrong with feeling like this.
Custom scrapbooking is similar to many other service professions such as a cleaning service, professional organizer, party planner, plumber, or electrician. For example, you may not have the skills to run plumbing so you call a plumber. You may know how to run wire for a new outlet but you don’t have the time to do it so you call an electrician. You may have the skill to produce a party on your own, but may hire a professional to plan a wedding, or other important party that is extra special and you need the additional help. Maybe you just simply don’t like cleaning so you hire a cleaning service. Maybe you are a scrapbooker and can deal with the everyday photos, but maybe you need to hire someone to do your wedding album because it is such an important event. Custom scrapbooking is similar because it takes time, skills, and a desire to provide the client with a professionally completed job.

What is the process of working with a custom scrapbook designer?

First we will have a phone or email consultation where we can discuss the photos you are interested in scraping and any preferences you have for the designs. You will then receive a contract that will be required along with a 50% deposit for me to begin working on your custom made scrapbook pages. I will email you photos of pages as they are completed so you can see the progress. Once the pages are complete the final payment will be due before the pages will be shipped.

I have years of photos, how do I decide where to start?

I suggest starting two albums, one for this year and one for the oldest of your photos. Grab your photos from the past year and start an album that you can add new pages to every few months. Once you have that album in place you can than go back to the beginning of your photos and create an older album. By doing it this way you won’t have that feeling of never being able to catch up to your current photos.

How do I provide the photos to you?

If your photos are prints you can put the related events in an envelope or Ziploc. In each envelope or Ziploc include an information label. These do not have to be filled out completely but I do need to know the basics.
If your photos are digital group them into folders by event. There are several ways you can get digital prints to me:
1. Email
2. Mail a CD/DVD
3. Through a photo sharing site such as Winkflash or Snapfish

How many photos will my custom scrapbook contain?

The number of photos that will be on one page will really depend upon the layout of the album, you could have as few as 1 photo on a page and as many as 6 photos on a page. Another factor is the size of the project. Here are a few estimates to give you an idea (these are assuming a standard 4×6 photo):
12×12 page: 3-5 photos
8 ½ x11 page: 1-3 photos
8×8 page: 1-2 photos
6×6 page: 1 photo
12×12 Shadowbox: 1-4 photos

Will you be using my original photos? What will you do with them?

Yes, I will use whatever photos you give me. If you’re uncomfortable with sending me your only copy–take it to a developer and have a duplicate made. When necessary I do crop photos so that any excess sky, background or distracting background is eliminated; then I attach your photo to the page or matting cardstock with a permanent double-sided photo adhesive. Please note the photos you do not want permanently matted or cropped. Cropping photos allow for more photos to be designed into a layout/page and helps to focus on the subject of the photo. I do not crop/trim more than necessary as I feel the background helps in dating the photo and is important.

What if one of my photographs or another item is lost, stolen, or damaged?

You are advised not to send anything of which you do not have a copy. According to the contract clients must sign, I am not responsible for lost, stolen, or damaged items. However, if the photos are in my control and I damage them, I will pay for the reprinting fees. If you will be sending photographs by mail, make sure you have the negatives or have your photos scanned into digital format before you mail the originals to me.

What if I don’t live local to you, can I hire you to Custom Design my scrapbooks?

Yes, thanks to the world-wide web, I’m able to offer my scrapbook design expertise to everyone via my website. We can conduct business via phone, emails, or Instant Messenger, just let me know what works best for you. I recommend when shipping photos and memorabilia to me that they are able to be tracked and insured by a reputable shipping company. The completed project will be insured and shipped back to you using a reputable shipping company.

I want a specific product or layout for certain groups of photos. Can I specify what I want?

If you’ve found specific papers, embellishments, stickers, etc that you want used for a specific group of your pictures, please include them and make a note as to which photos you want them used for. You can be as involved or not in the creative process of your album/pages as you like. If you don’t have a specific layout/design/color/theme choice in mind, I will design based on the photos.

Can you use my supplies?

If you have left over supplies from previous projects or you thought you would enjoy scrapbooking and have since realized you don’t, or you just don’t have time to scrapbook I would be happy to put them to good use. After I receive the supplies and evaluate the quantity and quality I will deduct a percentage off of the final cost of the album based on the supplies that are used in your album. Supplies that I don’t use in your album will be returned to you if desired.

Do you need the album in order to design the pages?

It’s not necessary; but, it’s always best to work with the actual album so that I can size the pages to fit in the page protectors for that particular album. If you have the album I advise that you send it with your photos, it also provides protection for your completed pages when shipped to you.

Can I give a gift certificate or gift album?

Of course you can! I offer gift certificates, gift albums, and other personalized gifts. If ordering a gift scrapbook and you do not have photos, that is fine, I will leave spaces for the recipient to add photos and journaling when they receive the album. I will gladly ship it direct to the recipient if you would like!

I’d like you to design an album as a gift, but I do not have the photos and I want it to be a surprise.

No problem, just let me know what type of album, the theme to be carried out throughout the album, color scheme, total number of pages if it’s more than the minimum that comes with the album, and anything else you can think of that will guide me in designing your surprise gift. I will then design the pages/layouts leaving photo and journaling space so that they can be added later.

How long will it take for my project to be completed?

The time it takes to complete a project depends on the size of the project and is estimated on a case by case basis. This will be discussed at the start of the project and the due date will be defined in the final contract. If you have a specific date the project is needed by let me know and I will do all I can to have a quick turnaround.

Can I see progress of my project?

You will be given updates throughout the whole process whether you are local or many miles away via email, phone, or in person.

Do you have a contract?

Yes. The contract assures we are on the same page regarding all the details; such as pricing, timing, and delivery.

Do I have to complete the Client Agreement Order Form?

Yes. The contract is to make sure I know exactly what you are wanting, so there’s no misunderstandings as to what you can expect when you receive your completed designed layouts from me and you’re not disappointed when you open your custom scrapbook.

Do you have a privacy policy?

Yes. You may be sharing some personal journaling, stories, and facts throughout the process; all these stories and information will be kept confidential. I will not display your layouts in my studio, nor use them in my sample albums for future clients to see. Nor will they be used in any of my promotional materials, or website without your permission. No copies of your photos will be made, whatever you give me is what will be used in your album/page. . . your pages will not be submitted to any type of publication or contest. Your photographs will be handled with the utmost care from the time I receive them to the time I return them to you in your custom designed scrapbook memory album.

Do you have a satisfaction guarantee?

All albums are created with care and I will do all I can to make sure you are satisfied. You are involved in the process and able to review scrapbook pages as they are completed, so if you noticed the project is not headed in the direction you imagine, we can make adjustments along the way. While a monetary refund is not possible with custom creations I will do everything possible to make sure you are satisfied with the final product.

How do I pay you? What payment methods do you accept?

I accept cash, personal check, cashier’s check, money order, or Paypal. I am able to accept credit cards through paypal if you wish to use a credit card. 50% of the estimate will be due up front and the remaining will be due upon completion. All returned checks are subject to a $35.00 fee

Why do they cost so much?

It takes a lot of time to create a custom made scrapbook. The services I provide are all custom services provided just for you to your desires and requests. Not one creation is like another. Each individual has their own stories, photographs, and mementos so each person should have their own individualized scrapbook made just for them. After previewing and receiving your custom scrapbook I am confident that you will be happy you chose to preserve today’s memories for tomorrow’s generation.

What is included in the cost of the project?

All supplies and labor costs are included. There are only a couple exceptions:
1. The album is not included-there are many different styles, colors, and prices available-I will help you find what best fits you and your budget
2. A shipping fee equal to the actual packaging and shipping costs will apply. No extra handling charges will be applied.
3. If you need prints created a printing fee applies.

Layaway Plans Available:

1. Plan 1 = 2 payments 1/2 due at time of order with the remaining 1/2 within 60 days.
2. Plan 2 = 3 payments 1/3 due at time of order, 1/3 due in 60 days with the remaining 1/3 within 90 days.
3. Plan 3 = 4 payments 1/4 due at time of order, 1/4 due within 60 days, 1/4 due within 90 days with the remainder due within 120 days.
You can schedule your payments either on a bi-monthly (twice a month) or on a monthly basis to be automatically charged to the credit card or paypal account you placed the initial order with. You can pay-in-full your layaway plan at any time. Product will be held until final payment of layaway plan has been completed.

Conditions of Layaway Terms:

1. Layaway merchandise is non-refundable.
2. Item(s) will be secured at the price on the date of the original Layaway Order. That is, the price of the merchandise on the date the layaway is started is what the layaway will be billed at, whether stock goes on special or has a price increase later.
3. You cannot receive any part of the Layaway order until the layaway plan is completely paid in full.
4. By placing an order using any of my layaway plans, you hereby agree to the layaway terms and conditions.

Layaway Frequently Asked Questions

What is a layaway?

A layaway is a purchase plan designed for customers who want to buy merchandise and pay in full through installments before getting the merchandise.

When will my merchandise be shipped?

After final payment has been received by my bank. I will send you the tracking number.

I would like to mail my payments, can I?

Yes, send your payments to CSL-Designs 1082 Pinyon St., Meeker CO., 81641. Please allow plenty of time for your payment to arrive by the due date to avoid late fees.

What are my payment options?

I accept all major credit cards, paypal, check or money order.

If you have any questions please leave them in the comments below.
Thanks for stopping by, come back soon and stay awhile.
Happy Scrapping.
Let’s scrapbook together, it’s cheaper than therapy.

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